/* =============================================
   SUPPORT / HELP SCREEN STYLING
   ============================================= */

.support-screen-wrapper {
  width: 100%;
  display: flex;
  flex-direction: column;
  box-sizing: border-box;
  padding-bottom: 80px;
}

/* =============================================
   HERO BANNER (Dark background + agent image)
   ============================================= */
.support-hero {
  position: relative;
  width: 100%;
  height: 260px;
  background: linear-gradient(135deg, #0d1117 0%, #1a2332 100%);
  overflow: hidden;
}

.support-hero-img {
  position: absolute;
  right: 0;
  bottom: 0;
  height: 110%;
  object-fit: cover;
  object-position: top center;
  opacity: 0.92;
}

.support-hero-overlay {
  position: absolute;
  top: 0;
  left: 0;
  width: 60%;
  height: 100%;
  background: linear-gradient(to right, rgba(13,17,23,0.95) 0%, rgba(13,17,23,0.5) 70%, transparent 100%);
  z-index: 1;
}

.support-hero-content {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  z-index: 2;
  display: flex;
  flex-direction: column;
  justify-content: center;
  padding: 28px 24px;
  box-sizing: border-box;
}

.support-mobile-back {
  position: absolute;
  top: 16px;
  left: 16px;
  z-index: 5;
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background-color: rgba(255,255,255,0.12);
  backdrop-filter: blur(6px);
  border: none;
  color: #ffffff;
  font-size: 16px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: var(--transition-smooth);
}

.support-mobile-back:hover {
  background-color: rgba(255,255,255,0.22);
}

.support-hero-heading {
  font-size: 28px;
  font-weight: 900;
  color: #ffffff;
  line-height: 1.15;
  margin-bottom: 8px;
  margin-top: 10px;
}

.support-hero-sub {
  font-size: 14px;
  color: rgba(255,255,255,0.7);
  font-weight: 500;
}

/* =============================================
   CTA BUTTONS (WhatsApp + Call Us)
   ============================================= */
.support-cta-row {
  display: flex;
  gap: 12px;
  padding: 20px 20px 0;
}

.support-cta-btn {
  flex: 1;
  height: 52px;
  border-radius: 14px;
  font-family: var(--font-family);
  font-size: 15px;
  font-weight: 700;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  transition: var(--transition-smooth);
}

.support-cta-btn.whatsapp {
  background-color: #25d366;
  color: #ffffff;
  box-shadow: 0 6px 20px rgba(37, 211, 102, 0.3);
}

.support-cta-btn.whatsapp:hover {
  background-color: #20b858;
  transform: translateY(-1px);
}

.support-cta-btn.call {
  background-color: #1a2332;
  color: #ffffff;
  box-shadow: 0 6px 20px rgba(26, 35, 50, 0.2);
}

.support-cta-btn.call:hover {
  background-color: #0d1117;
  transform: translateY(-1px);
}

/* =============================================
   CONTACT DETAIL ITEMS
   ============================================= */
.support-contact-list {
  display: flex;
  flex-direction: column;
  gap: 0;
  margin: 20px 20px 0;
  background: #ffffff;
  border-radius: 20px;
  border: 1.5px solid #edf2f7;
  overflow: hidden;
  box-shadow: 0 4px 20px rgba(0,0,0,0.03);
}

.support-contact-item {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 16px 18px;
  border-bottom: 1px solid #f5f5f5;
  text-decoration: none;
  cursor: pointer;
  transition: background-color 0.15s ease;
}

.support-contact-item:last-child {
  border-bottom: none;
}

.support-contact-item:hover {
  background-color: #f8fafc;
}

.support-contact-icon {
  width: 42px;
  height: 42px;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 17px;
  flex-shrink: 0;
}

.support-contact-icon.green  { background-color: #e8f5e9; color: #1b8a4a; }
.support-contact-icon.blue   { background-color: #e3f2fd; color: #1976d2; }
.support-contact-icon.orange { background-color: #fff3e0; color: #f57c00; }

.support-contact-text {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.support-contact-label {
  font-size: 13px;
  font-weight: 700;
  color: var(--dark-charcoal);
}

.support-contact-sub {
  font-size: 12px;
  color: var(--text-muted);
}

/* =============================================
   SOCIAL MEDIA ROW
   ============================================= */
.support-social-row {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 14px;
  margin: 24px 20px 0;
  padding: 20px;
  background: #ffffff;
  border-radius: 20px;
  border: 1.5px solid #edf2f7;
  box-shadow: 0 4px 20px rgba(0,0,0,0.03);
}

.support-social-icon {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  cursor: pointer;
  transition: var(--transition-smooth);
  text-decoration: none;
}

.support-social-icon:hover {
  transform: translateY(-3px) scale(1.08);
}

.support-social-icon.facebook   { background-color: #1877f2; color: #ffffff; }
.support-social-icon.instagram  { background: linear-gradient(135deg,#f09433,#e6683c,#dc2743,#cc2366,#bc1888); color: #ffffff; }
.support-social-icon.youtube    { background-color: #ff0000; color: #ffffff; }
.support-social-icon.linkedin   { background-color: #0a66c2; color: #ffffff; }
.support-social-icon.tiktok     { background-color: #010101; color: #ffffff; }

/* =============================================
   DESKTOP RESPONSIVE
   ============================================= */
@media (min-width: 768px) {
  .support-screen-wrapper {
    max-width: 720px;
    margin: 0 auto;
    padding: 0 0 60px;
  }

  .support-hero {
    border-radius: 0 0 28px 28px;
    height: 300px;
  }

  .support-hero-heading {
    font-size: 36px;
  }

  .support-cta-row {
    padding: 24px 0 0;
  }

  .support-contact-list {
    margin: 20px 0 0;
  }

  .support-social-row {
    margin: 24px 0 0;
    gap: 18px;
  }

  .support-social-icon {
    width: 50px;
    height: 50px;
    font-size: 20px;
  }

  /* Hide mobile back button, profile component handles this on desktop */
  .support-mobile-back {
    display: flex; /* keep it, still useful for in-screen back */
  }
}